Consulting, Marketing and Coaching
for Small Businesses
Optimizing Your Business Starts Here
Biz-Fix is a provider of consulting services to small businesses in any industry. Our company helps small businesses effectively and efficiently manage their business processes, by integrating practices to reduce operational costs, improve guest satisfaction, enhance property value, increase client/customer retention, business development and increase revenue.
Our focus is on staff development (coaching, workshops and training) and business operations. We want you to have the best team to run the most efficient business operations. We can also help you with:
Staff Development / Training
Guest Satisfaction/Client Retention
Business Operations
Cost Reduction, Process Implementation (SOPs)
Software / Platform Integration
Business Efficiency Improvement
Facebook/Instagram Ads/Google Business
Marketing / Business Development
Food Costing / Menu Building
Revenue Enhancement
“I'm Sam, the founder and one of the business consultants at Biz-Fix, with a passion for helping small businesses succeed. I use Continuous Improvement Processes to help my clients identify and eliminate bottlenecks, improve efficiency, reduce costs, improve quality, and increase customer satisfaction.
I care about the people behind the business. I know that starting and running a small business is hard work, and I'm here to help my clients every step of the way.
I focus on building relationships with my clients; I take a genuine interest in their business and their goals, and I'm always willing to go the extra mile to help them succeed.”
With over 15 years of experience, we have a unique understanding of the challenges that small businesses face. We have worked with businesses in different industries from restaurants, to real estate agencies, to landscaping companies, and we have seen firsthand the impact that operational costs, guest satisfaction, and property management can have on a business.
We apply the principles of the Continuous Improvement Process to identify flaws and develop a plan tailored to your business. We are big believers that staff training and excellent customer service is essential in ANY and ALL industries.
If you are a small business - any industry - and are looking to improve your business operations, administration and management processes to be more efficient and increase revenue, bring in more customers, improve your customer service, or improve your lead generation and customer retention, we can help you.
Say goodbye to constant worry and hello to a better-managed business. Experience the peace of mind of having a reliable system in place, backed by our expert guidance. Transform your business with our comprehensive Improvement Services: From diagnosing issues and crafting tailored improvement plans to providing robust business strategies, we empower you to achieve your goals.
To begin, we investigate what is already known about the needs of the company to determine the focus and scope of the needs assessment. A “need” is the gap between “what is” and “what should be.” A Business needs assessment, in simple terms, is finding out what the organization needs. Whether it’s establishing what the training deficit is, or discovering the reasons for poor performance or low productivity, business needs assessments are the best way to identify what the organizations most significant needs are. This step is followed by the creation of the plan of action below:
Continuously
improve
5
6
1
Continuously improve: Once you've made some improvements, don't stop there! As you identify new opportunities for improvement, repeat the cycle or standardize the results so you can apply them to other areas.
4
3
2
Define the scope
Monitor and measure
Implement
plan
Identify opportunities
Develop
plan
Schedule a free, no obligation consultation and let’s chat about how we can your business thrive.
We help optimize the administration and operations processes to reduce operational costs, improve guest satisfaction, and enhance property value. This could include services such as:
- Process assessment and identification of areas for improvement
- Development and implementation of process improvement initiatives
- Training of staff on new processes and procedures
- SOP creation
- Assessment of current technology needs and gaps
- Evaluation of different management software solutions
- Assistance with software selection, implementation, and training
General BUSINESS management efficiency
STAFF DEVELOPMENT
We help develop and implement customer retention and satisfaction strategies. This could include services such as:
- Staff training and workshops.
- Guest satisfaction surveys and analysis
- Development and implementation of guest engagement and satisfaction programs.
- Lead generation.
Menu / Services Development
We help elevate your business with our Menu and Services Development service.
- We blend creativity and market insights to create menus that delight your customers and services that set you apart from the competition.
- Whether you're a restaurant, cafe, or in the hospitality industry, we'll work closely with you to ensure your offerings align with your brand identity, meet customer expectations, and maximize profitability.
ONLINE MARKETING AND ADVERTISING
We help our clients implement strategic business development plans to attract new guests/customers and grow their businesses. This could include services such as:
- We handle the ad posting and management and provide weekly reports for your business to assess the effectiveness of the campaign.
- Development of marketing and sales materials and strategies.
Workshops
Online and in-person workshops:
- Customer-Centric Business Operations and Process Optimization.
- Effective Communication in Customer Service.
- Conflict Resolution and Problem-Solving in Customer Service.
We have a simple, 4-step process, with transparent pricing. The total for the initial business assessment delivery is split into two payments. Should you decide to implement the plan with us by your side, we will provide a custom quote based on your needs, usually based on estimated hours of work.
Define the scope
Step 1
Book you free 15 minutes discovery to find out if we can help you.
Identify opportunities
Develop
plan
Step 2
Book the Business Assessment - this is where we dive in to find the opportunities for improvement
Step 3
We go to work. We create a plan to address what we found out. We deliver the plan to you.
Implement
plan
Step 4
You decide whether you would like to implement the plan independently, or move on to the next phase with us by your side.
FREE
50% Deposit
due ($975)
Deposit balance
due ($975)
Quote will
be provided
based on needs
We tailor the pricing for workshops based on the delivery type (online or in-person), and the number of participants. As an example, a 2-hour in-person workshop with 20 or fewer participants would cost around $1,500 (excluding travel expenses.)
Here are some of the challenges you might be facing with your business right now:
- Operational inefficiencies: Are your processes not running as smoothly as they could? This can lead to higher costs, delays, errors, and lower productivity.
- Customer attrition: Are you losing customers? This could be a sign of problems with your product or service quality, customer support, or something else.
- Lack of growth: Is your business stuck in a rut? You're not expanding or breaking into new markets, which is limiting your revenue potential.
- Resource allocation challenges: Are you having trouble figuring out how to distribute your resources effectively? This makes it difficult to focus on the most important aspects of your business.
- Lack of clear strategic direction: Are you having difficulties defining what your long-term goals are or how to achieve them? This uncertainty can make it difficult to make decisions and move forward.
Did you answer “yes” to any of the questions above? If you're facing any of these challenges, don't worry, we are here to help. We can help you identify and fix the problems that are causing your business to suffer. We can work together to improve your operational efficiency, customer satisfaction, growth, resource allocation, and strategic direction.
If you're a small business owner who is looking for help to take your business to the next level, I'd love to hear from you. I am confident that I can use my qualifications and experience to help you achieve your goals.
Let's do this together.
Schedule a free, no obligation discovery call, and let’s chat about how we can your business thrive.
contact us
In today's fast-paced business environment, efficiency is the key to success for small businesses. As a small business owner, you are constantly striving to maximize your productivity, reduce costs, and stay ahead of the competition.
This ebook aims to shed light on the crucial role of efficiency in small businesses and how embracing process automation can be a game-changer in achieving your goals.
